Patient Reviews
All 83 reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.
SORT BY
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Patient Review 1
5 out of 5 stars
The best medical team in the world!
Reviewed on Mar 30, 2023 | Verified Review
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Patient Review 2
5 out of 5 stars
Very professional and caring
Reviewed on Mar 28, 2023 | Verified Review
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Patient Review 3
5 out of 5 stars
Great care, with awesome Doctors and staff.
Reviewed on Mar 23, 2023 | Verified Review
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Patient Review 4
5 out of 5 stars
Great Staff
Reviewed on Mar 23, 2023 | Verified Review
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Patient Review 5
5 out of 5 stars
Professional, compassionate and very qualified
Reviewed on Mar 23, 2023 | Verified Review
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Patient Review 6
5 out of 5 stars
Well done from start to finish. Will return if ever I need a repeat experience!!
Reviewed on Mar 22, 2023 | Verified Review
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Patient Review 7
5 out of 5 stars
The assistant delivered by the personnel is very professional especially the compassion they show to the patients.
Reviewed on Mar 22, 2023 | Verified Review
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Patient Review 8
5 out of 5 stars
The friendliness of all the clerical personnel and how they made sure I understood what they were telling me. Everyone greeted me with a smile and called me by name.
Reviewed on Mar 22, 2023 | Verified Review
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Patient Review 9
5 out of 5 stars
Every staff member I have spoken to on the phone or interacted with at the center has been friendly and professional. My doctor and his staff are knowledgeable, kind, thorough, and responsive.
Reviewed on Mar 21, 2023 | Verified Review
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Patient Review 10
5 out of 5 stars
Promptness and customer friendly and knowledgeable staff
Reviewed on Mar 16, 2023 | Verified Review
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Patient Review 11
5 out of 5 stars
Great service! Very informative and all of the staff has been patient, caring and pleasant. My team of physicians has made serious and scary diagnosis less stressful. They have taken the time to explain my diagnosis, what to expect and my treatment plan. They have been available to answer all of my questions and concerns.
Reviewed on Mar 15, 2023 | Verified Review
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Patient Review 12
5 out of 5 stars
I never felt like a number, always felt cared for and heard.
Reviewed on Mar 15, 2023 | Verified Review
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Patient Review 13
5 out of 5 stars
N/A
Reviewed on Mar 14, 2023 | Verified Review
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Patient Review 14
5 out of 5 stars
La forma que me tratan, que son diferentes a otros hospitales, son demasiado buenos y comprende a los pacientes, Dios los bendiga a todos y me los cuide siempre... Los quiero, much??simas gracias!!!
Reviewed on Mar 14, 2023 | Verified Review
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Patient Review 15
5 out of 5 stars
Everyone was so considerate and helpful and extremely professional. I felt safe.
Reviewed on Mar 14, 2023 | Verified Review
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Patient Review 16
5 out of 5 stars
Everyone was very attentive and caring.
Reviewed on Mar 09, 2023 | Verified Review
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Patient Review 17
5 out of 5 stars
I enjoyed speaking with Nancy Philips, she was knowledgeable, was able to answer all my questions and was kind and respectful.
Reviewed on Mar 09, 2023 | Verified Review
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Patient Review 18
4.6 out of 5 stars
The time was not rushed during my exam
Reviewed on Mar 08, 2023 | Verified Review
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Patient Review 19
5 out of 5 stars
Everyone is so helpful.
Reviewed on Mar 07, 2023 | Verified Review
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Patient Review 20
5 out of 5 stars
Dr, pezzi He is very helpful and fantastic doctor He help me with many ways with my pain he's very patient doctor I never know one day I was getting, better but after he did my surgery 90% of my pain are gone am very thanks to him. God bless him and including other nurses,
Reviewed on Mar 05, 2023 | Verified Review
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Patient Review 21
5 out of 5 stars
My experience is always outstanding. My doctor always Isten to my concerns and goes over my medications to make sure I'm not having any problems.
Reviewed on Mar 02, 2023 | Verified Review
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Patient Review 22
5 out of 5 stars
My surgeon Dr. Pezzi and the team around him 8/1/2022. What I did NOT like this time around (my 6 month follow up appointment) was the phone system. It is very dysfunctional. And the MyBaptistChart system. I left a message for Nancy Phillips several days prior to my appointment and she never received it. Explain that please. Thank you. Nancie Waldron
Reviewed on Mar 01, 2023 | Verified Review
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Patient Review 23
5 out of 5 stars
At every appt, at all Baptist facilities I have ???visited???, I have been received, assisted and examined by friendly professional staff and I give Baptist high honors!! Thank you.
Reviewed on Jul 28, 2022 | Verified Review
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Patient Review 24
5 out of 5 stars
The friendliness and caring about the staff from the time we walked into the door until the time we met our PA very welcoming
Reviewed on Jul 27, 2022 | Verified Review
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Patient Review 25
5 out of 5 stars
Everyone was kind, compassionate, and professional. From my financial services representative to my medical assistant we???re great. The building is immaculate.
Reviewed on Jul 21, 2022 | Verified Review
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Patient Review 26
5 out of 5 stars
On time, extremely thorough and friendly.
Reviewed on Jul 20, 2022 | Verified Review
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Patient Review 27
5 out of 5 stars
Excellent, caring , extremely helpful team
Reviewed on Jul 14, 2022 | Verified Review
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Patient Review 28
5 out of 5 stars
The doctor found thyroid cancer when performing surgery for my parathyroid issues. He took the initiative to remove the thyroid as well as several lymph nodes where he also found cancer. I am very appreciative of him talking the action he took to remove the cancerous tissue. All of the hospital staff were very accommodating and treated me very good.
Reviewed on Jul 14, 2022 | Verified Review
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Patient Review 29
5 out of 5 stars
I am very pleased with my teams ability to manage my breast health. Thanks Nancy!!
Reviewed on Jun 30, 2022 | Verified Review
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Patient Review 30
5 out of 5 stars
From the moment my husband and I walked through the doors of MD Anderson we knew I was in amazing hands. After meeting my Team of incredible Doctors, we both felt a lot better about my cancer diagnosis and we were very informed about my surgery, treatment, diagnostics, and follow up. It isn???t fun to be diagnosed with cancer, but we couldn???t be more thrilled to be working with the Doctors at MD Anderson! My surgery went above and beyond what was expected, and the follow up appointments were nothing short of compassion, positivity, and a genuine caring for my health. I consider myself very lucky the Team found my cancer early and are taking care of me the way I would expect my family to care for me. We are very appreciative! Thank you to All!
Reviewed on Jun 27, 2022 | Verified Review
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Patient Review 31
5 out of 5 stars
The people seem to really care about us patients. I enjoy working with my PA and the doctor also.
Reviewed on Jun 15, 2022 | Verified Review
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Patient Review 32
5 out of 5 stars
Everyone was courteous and on time.
Reviewed on Jun 08, 2022 | Verified Review
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Patient Review 33
5 out of 5 stars
When I was diagnosed with breast cancer I was overwhelmed! My surgery, follow up treatment and care was exceptional!
Reviewed on Jun 08, 2022 | Verified Review
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Patient Review 34
5 out of 5 stars
Dr. Phillips explained everything explicitly.
Reviewed on Jun 08, 2022 | Verified Review
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Patient Review 35
5 out of 5 stars
Courtesy, knowledge, professionalism. no hurrying, questions and concerns treated as priority
Reviewed on Jun 01, 2022 | Verified Review
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Patient Review 36
5 out of 5 stars
My Surgical Oncology Service person is good and I am very happy with her service
Reviewed on May 31, 2022 | Verified Review
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Patient Review 37
5 out of 5 stars
Dr Augsten
Reviewed on May 25, 2022 | Verified Review
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Patient Review 38
5 out of 5 stars
Amazing customer service. The NP explained my results to and performed a thorough exam. She listened to and addressed my concerns. The schedulers and new nurses were wonderful.
Reviewed on May 25, 2022 | Verified Review
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Patient Review 39
5 out of 5 stars
The PA came thru to take care of my infection in my surgical site. She really did care.
Reviewed on May 08, 2022 | Verified Review
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Patient Review 40
5 out of 5 stars
Always very thorough
Reviewed on May 04, 2022 | Verified Review
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Patient Review 41
5 out of 5 stars
Dr. Pezi is great
Reviewed on May 04, 2022 | Verified Review
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Patient Review 42
5 out of 5 stars
Everyone showed their concern for my health issues.
Reviewed on Apr 29, 2022 | Verified Review
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Patient Review 43
5 out of 5 stars
Always great at her job
Reviewed on Apr 29, 2022 | Verified Review
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Patient Review 44
5 out of 5 stars
Professional, knowledgeable, friendly and kept me informed about what to expect at each leg of my journey.
Reviewed on Apr 26, 2022 | Verified Review
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Patient Review 45
5 out of 5 stars
They care about the patients. They are a little slow on appts. What I mean is appt may be at 10am you get seen between 10:30 to 11:00. Not all the time and I do realize they are busy. I think it would be nice if someone would just step in the room to let us the patient know they have not been forgotten. Other than that I realy like the place and the people.
Reviewed on Apr 26, 2022 | Verified Review
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Patient Review 46
5 out of 5 stars
What I liked about my care was the relaxed, warmth, and professionalism Dr. Anderson displayed. She did not rush me, but she gave me all the time that I needed. She observed that I was a little anxious and asked if I needed to speak with a Chaplin. You would have thought Chaplin Jeanne Miller-Clark was standing outside of the door of my appointment because the moment it was over, Chaplin Miller-Clark's warmth and caring spirit was there waiting to embrace me. This was my first doctor's appointment AFTER finding out I had been diagnosed with bilateral breast cancer. Ahhhhh!! Thank-you, Dr. Anderson, for your relaxed, warmth, and professionalism because you allowed me to arrive at my two additional appointments not so anxious and unafraid.
Reviewed on Apr 14, 2022 | Verified Review
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Patient Review 47
5 out of 5 stars
The time they spend talking to you. I never feel uncomfortable or that I???m being rushed. The entire staff is friendly, professional and beyond knowledgeable. I???m lucky to call them my medical team.
Reviewed on Apr 12, 2022 | Verified Review
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Patient Review 48
5 out of 5 stars
Wry caring. Prompt at keeping appointments on time
Reviewed on Apr 06, 2022 | Verified Review
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Patient Review 49
5 out of 5 stars
Everyone was extremely friendly, helpful, and concerned.
Reviewed on Mar 30, 2022 | Verified Review
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Patient Review 50
4.6 out of 5 stars
Kind , personal, patient.
Reviewed on Mar 30, 2022 | Verified Review
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Patient Review 51
5 out of 5 stars
Everyone was very informative and kind in explaining what my options were for the best outcome. I could not have asked for a more compassionate group of professionals and felt most comfortable in their care.
Reviewed on Mar 28, 2022 | Verified Review
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Patient Review 52
5 out of 5 stars
Best surgical nurse in Jacksonville
Reviewed on Mar 24, 2022 | Verified Review
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Patient Review 53
5 out of 5 stars
They were very caring
Reviewed on Mar 17, 2022 | Verified Review
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Patient Review 54
5 out of 5 stars
The team is 100% vested in the patient???s care!
Reviewed on Mar 17, 2022 | Verified Review
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Patient Review 55
5 out of 5 stars
Staff is very good and helpful
Reviewed on Mar 12, 2022 | Verified Review
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Patient Review 56
5 out of 5 stars
Everything staff were so nice
Reviewed on Mar 11, 2022 | Verified Review
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Patient Review 57
5 out of 5 stars
Stellar nurse practitioners with whom I've been working with there!
Reviewed on Mar 10, 2022 | Verified Review
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Patient Review 58
5 out of 5 stars
I am so happy and relieved that everyone treats me kindness and empathy. No question that I have goes unanswered. Thank you I sat to you with a very grateful heart.
Reviewed on Mar 10, 2022 | Verified Review
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Patient Review 59
5 out of 5 stars
The staff is professional and caring
Reviewed on Mar 10, 2022 | Verified Review
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Patient Review 60
5 out of 5 stars
The nurse was up to date with what is on my chart and what procedures and meds I???m taking. Also very warm personality which put me at ease. Very knowledgeable!! She took her time with me and answered all my questions.
Reviewed on Mar 09, 2022 | Verified Review
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Patient Review 61
5 out of 5 stars
Everyone is very friendly & efficient, especially Nancy Phillips!!
Reviewed on Mar 03, 2022 | Verified Review
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Patient Review 62
4.2 out of 5 stars
Transparency with billing/cost
Reviewed on Mar 02, 2022 | Verified Review
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Patient Review 63
5 out of 5 stars
i received the best care, everyone was exceptionally caring and professional. All my instructions were given to me in way that I understood all of my procedures. Thank you for the care you gave me.
Reviewed on Mar 02, 2022 | Verified Review
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Patient Review 64
5 out of 5 stars
Personalized and all staff were friendly and approachable
Reviewed on Mar 01, 2022 | Verified Review
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Patient Review 65
5 out of 5 stars
Entire team is fantastic
Reviewed on Feb 27, 2022 | Verified Review
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Patient Review 66
5 out of 5 stars
Everyone was extremely helpful, pleasant and kind.
Reviewed on Feb 23, 2022 | Verified Review
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Patient Review 67
5 out of 5 stars
I like how the dr. brings up every topic necessary to discuss, so I feel everything going on with me has been talked about. There is a follow up plan they go over with me and before I leave there???s an appointment already made and printed up.
Reviewed on Feb 22, 2022 | Verified Review
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Patient Review 68
5 out of 5 stars
The people are always very pleasant and caring. They are very uplifting.
Reviewed on Feb 17, 2022 | Verified Review
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Patient Review 69
5 out of 5 stars
Very hood staff
Reviewed on Feb 17, 2022 | Verified Review
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Patient Review 70
4.6 out of 5 stars
everybody i contacted was friendly and professional.
Reviewed on Feb 15, 2022 | Verified Review
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Patient Review 71
5 out of 5 stars
Everyone is very kind and professional
Reviewed on Feb 15, 2022 | Verified Review
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Patient Review 72
5 out of 5 stars
Dr. Christopher Pezzi is by far the best surgeon I have ever met. His surgical skills are absolutely top notch! He is very thorough and detail oriented. Before, during and after the surgery, his explanations are clear and can be understood by common people like me. He is very honest, sincere and will not sugar coat the possible complications of any medical procedures. His caring and positive attitude are crucial to patients who are looking to find hope and peace of mind amidst all the uncertainty that they are facing. I highly recommend Dr. Christopher Pezzi and his team. He already helped me twice and if I ever have a problem I will not hesitate to consult with him again! All of his staff are very nice and supportive especially Carmen Raices and Nancy Phillips who always make sure to return my calls and answer all my questions. I appreciate all of you!
Reviewed on Feb 14, 2022 | Verified Review
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Patient Review 73
5 out of 5 stars
All providers take the time to answer all questions in depth. All providers have been friendly, caring people. Also I have never had to wait a long time here.
Reviewed on Feb 04, 2022 | Verified Review
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Patient Review 74
5 out of 5 stars
Everyone I came in contact with was super friendly.
Reviewed on Feb 03, 2022 | Verified Review
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Patient Review 75
5 out of 5 stars
It is really a comfortable enviroment.
Reviewed on Feb 03, 2022 | Verified Review
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Patient Review 76
5 out of 5 stars
Nancy Phillips was great. I am lucky to have such a wonderful team at MD Anderson.
Reviewed on Jan 27, 2022 | Verified Review
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Patient Review 77
5 out of 5 stars
Very professional and caring they explain everything what's going on with you
Reviewed on Jan 26, 2022 | Verified Review
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Patient Review 78
5 out of 5 stars
Caring.
Reviewed on Jan 26, 2022 | Verified Review
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Patient Review 79
5 out of 5 stars
Always feel well cared gor
Reviewed on Jan 26, 2022 | Verified Review
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Patient Review 80
5 out of 5 stars
Always informative and friendly.
Reviewed on Jan 20, 2022 | Verified Review
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Patient Review 81
5 out of 5 stars
Dr. Pezzi was so compassionate and also informative. All of the staff at MDA were equally attentive and supportive.
Reviewed on Jan 19, 2022 | Verified Review
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Patient Review 82
5 out of 5 stars
I am very grateful to their attentive and caring team of professionals for "repairing me" so that now I can enjoy my healthy life.
Reviewed on Jan 18, 2022 | Verified Review
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Patient Review 83
5 out of 5 stars
Dr Pezzi and his PA Nancy Phillips bent over backwards during A hectic Holiday season to make sure that we received our ???cancer free??? diagnosis on Christmas Eve! They wanted us to have a worry free Christmas! Both ensured during the whole process that we were fully informed about all options and procedures! Such caring people!
Reviewed on Jan 05, 2022 | Verified Review